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Como.com FAQs
Can I use Como.com for my business in Vietnam?
Yes, you can use Como.com for your business in Vietnam. Como.com is a company that has developed its business supply chain in Vietnam and can get production done in associated factories suitable for any specific products and time frame requests. They produce various types of clothing such as shirts, padding jackets, down jackets, trench coats, sleeping wear, woven trousers, denims, and knitwear for many of the most recognized labels worldwide. Therefore, depending on the nature of your business, Como.com could be a viable option for you in Vietnam.
About como.com Prices and Cost?
Como.com is an All-in-One Customer Engagement & Loyalty Solution. It offers a range of services including a Personalized Loyalty Program, a Branded Mobile App, AI & Actionable Data, Omnichannel Communication, Marketing Automation, Digital Payment, and Online Ordering. The platform is designed to boost repeat purchases, encourage bigger spending, and win back customers. It also provides insights about your business in real-time.
In terms of costs, in addition to your regular credit card processing fee, there's a fixed cost per transaction charged by Como directly. However, the exact pricing details are not specified. For more specific pricing information, it would be best to directly contact Como.
How does Como.com help businesses?
Como.com offers a variety of services to help businesses. They provide a Knowledge Center where businesses can find information on how to use Como's products and services. They also offer Product Docs, Data & BI, Campaign Center, and Web/Mobile App Business Profile services. These services can help businesses understand their customers better, create effective marketing campaigns, and improve their online presence. Additionally, Como.com provides support for businesses, answering any questions they might have about their services. If the information provided is not enough, please let me know so I can assist you further.
About como.com Popular Products and Services?
Como.com is a company that focuses on customer engagement and loyalty in the retail and food & beverage industries. They offer a range of services including personalized loyalty programs, branded mobile apps, marketing automation, and digital payment solutions. These are all aimed at helping businesses understand their customers and enhance their experiences.
Their Personalized Loyalty Program allows businesses to create their own loyalty program with features that best suit their business, such as Points Shop, with flexible accumulation and redemption rules.
The Branded Mobile App service helps businesses build an app that reflects their brand and vision, expressing their passion and devotion to their audience.
The AI & Actionable Data service provides businesses with access to their customers' data in real-time and gives personalized insights to increase repeat purchases, boost spend, and make smart business decisions.
The Omnichannel Communication service enables businesses to engage with their customers through multiple communication channels, such as push notifications, in-app messages, emails, SMS or feedbacks & surveys.
The Marketing Automation service allows businesses to create automated, tailored campaigns based on specific business goals to grow sales, promote new products, win back customers, and keep them coming back.
The Digital Payment service enables businesses to become contactless and let their customers pay in safety with their digital payment features.
Lastly, the Online Ordering service speeds up checkout and enhances the customer experience with multiple ways to browse, order, and pay directly from the business's app or website.
About como.com Payment Method?
Como.com offers a Digital Payment method that allows customers to pay in a contactless manner. Customers can top up their wallet with their credit card for a quicker checkout process. They also offer the option to Pay In-App, introducing a new sales channel with prepaid offers through your mobile App. This allows members to buy vouchers to redeem anytime, anywhere.
They accept payment from any processors and providers, including Visa, Mastercard, Amex, PayPal or Apple Pay for online checkout. They also offer the ability to drive more revenue with subscriptions, providing a new stream of highly predictable and recurring revenue for your business with monthly subscription plans.
Members can pay for items in the app or store, using credit cards they added to their app. Money is transferred directly into your account in the usual way that you receive credit card payments. The external platform used to process the payment is PCI compliant. Como does not hold any credit card information. It is recommended to send a confirmation of payment by SMS or email. Invoices should be issued by the business. All types of credit cards that are supported by your credit card processor are accepted.
How do I integrate Como.com payment method into my app?
To integrate the Como.com payment method into your app, you need to understand the different types of Como payments such as points, in-app credit card, etc. For each Como payment type, you can specify if the payment should be applied by the POS as a discount, mean of payment, or either. This can be specified from Operation > Settings > Point/Credit Settings. Note that this configuration only applies for API version 4.0 or later. For API version 2.8 or earlier, the POS must provide a configuration or separate payment buttons.
Discounts are like coupons used to discount the purchase by a fixed amount, while means of payment are like cash, credit card, etc. When a payment is applied as a discount, it reduces the total purchase amount. For example, if the subtotal is $10 and it's fully discounted by points, the total purchase amount will be $0. In this case, the member will not accumulate on this purchase.
When a payment is applied as a mean of payment, it does not reduce the total purchase amount. For example, if the subtotal is $10, and it's fully paid by points, the total purchase amount will still be $10. In this case, the member will accumulate on this purchase.
The business will report the payment differently if it was applied as a discount or mean of payment. For example, if the business allows members to buy points, then the points will usually be reported as a mean of payment. But if the business allows members to accumulate points, then they will be usually reported as a discount.
In tax-excluded countries, tax is calculated differently if the payment is applied as a discount or mean of payment. Discounts are applied to the amount before tax, while means of payment are applied to the amount after tax. So if it's a discount, the taxes on the purchase will also be less. In tax-included countries, this will not affect the amount paid by the customer but it will affect the tax amount that is reported/paid by the business.
You can also allow your customers to pay using their app in different ways such as Points or Credit, Credit Card, PayPal. Credit cards can be added to your app wallet. Payments are processed by an external platform that processes payments and securely manages the credit card information. For in-store payments, the business’ POS integration must support mobile payments.
Please note that in addition to your regular credit card processing fee, there's a fixed cost per transaction charged by Como directly.
Can you tell me more about como.com?
Como.com is a data-driven customer engagement & loyalty solution that powers F&B and retail businesses to understand their customers and drive scalable revenue. It provides businesses with the ability to connect all their technologies such as POS, online ordering, App, website, and Wi-Fi, and access their customers' data in real-time. This allows businesses to get insights about their business to boost repeat purchases, encourage bigger spending, and win back customers. Como.com also offers a personalized and seamless experience to customers across all channels. It enables businesses to create a sense of belonging through highly targeted messages, gamification, and compelling incentives based on their customers' preferences and purchase history. Furthermore, Como.com uses the power of Artificial Intelligence to generate additional revenue by encouraging customers to spend more and visit more often. It also helps businesses find and win new customers through social media integration and referral programs. Additionally, Como.com provides businesses with their own ordering platform at 0% commission, reducing their dependency on third-party aggregators. It also offers a personalized loyalty program, a branded mobile app, AI & actionable data, omnichannel communication, marketing automation, and digital payment features.